Final sale on all clearance items, discounted or sale items, special order items or hygienic items (i.e. earphones, socks and undergarments). Items not in resalable condition such as garments altered, worn or washed, garments with tags removed or not in original packaging. In some cases, for packaging issues a restocking or repackaging fee may apply. Products purchased more than 30 days ago.
All purchases made via phone, email, online or in-store may be returned in-store during business hours with the original purchase receipt. Items brought back to the store are still subject to the above return policy criteria.
Original shipping charges are non-refundable. Return shipping charges are the customers responsibility. If any item in the return package does not follow the above return policy criteria it will be deemed ineligible for a refund and shipping to send back the product to the customer will apply. We recommend that you check in with us, first, if there is any uncertainty about return eligibility. Restocking fees or repackaging fees will only apply in specific situations. All return shipments must be sent to: 4447 99 St NW, Edmonton, AB T6E 6H6